Privacy Policy

At Phos Digital, we collect information to provide you with the best possible experience and to deliver high-quality web design and development services. The types of information we collect include:

Personal Information You Provide

When you fill out our contact form, client intake questionnaire, or otherwise communicate with us, you may provide us with:

• Your name
• Email address
• Phone number
• Business or organization name
• Project details, goals, and requirements
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referral source (how you found our site)
• Date and time of your visit

Analytics Data

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects data such as session duration, pages viewed, bounce rate, and approximate geographic location. This data helps us improve the site experience and better serve our visitors.

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about potential or ongoing projects
• To provide, maintain, and improve our web design and development services
• To send project updates, deliverables, and service-related communications
• To analyze website usage and trends so we can improve the user experience
• To protect against fraud, unauthorized access, and other security concerns
• To comply with applicable legal obligations and enforce our terms

We will never use your personal information for purposes unrelated to those described above without first obtaining your consent.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device that help us recognize returning visitors and remember preferences.

We use both first-party and third-party cookies, including those set by Google Analytics and Meta Pixel, to collect aggregated usage data and measure the effectiveness of our marketing efforts.

For a detailed breakdown of the cookies we use, their purposes, and how to manage your cookie preferences, please see our Cookie Policy.

We do not sell, rent, or trade your personal information to third parties. We value your trust and treat your data with the respect it deserves.

However, we do work with trusted third-party service providers that help us operate our website and deliver our services. These providers may have access to your information only to perform specific tasks on our behalf:

• Google Analytics — Website analytics and visitor behavior tracking
• Meta Pixel — Advertising performance measurement and audience targeting
• Google Ads — Conversion tracking and advertising optimization
• Resend — Transactional email delivery for form submissions and notifications
• Supabase — Secure database storage for form submissions and client data
• Vercel — Website hosting and deployment infrastructure

Each of these third-party services operates under its own privacy policy, and we encourage you to review their respective policies to understand how they handle your data.

We may also disclose your information if required to do so by law, in response to a valid legal request, or to protect the rights, property, or safety of Phos Digital, our clients, or the public.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to provide our services effectively.

• Contact form submissions and inquiry data are retained for up to 2 years from the date of submission.
• Client project data is retained for the duration of the business relationship and for a reasonable period afterward for record-keeping and follow-up purposes.
• Analytics data is retained in accordance with the default retention settings of Google Analytics 4.

You may request the deletion of your personal data at any time by contacting us at anthony@phosdigital.co. We will process your request promptly and confirm once your data has been removed.

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Right to Know — You have the right to request information about what personal data we have collected about you and how it has been used.
• Right to Deletion — You have the right to request that we delete the personal information we have collected from you, subject to certain legal exceptions.
• Right to Opt Out — You have the right to opt out of certain data sharing practices and targeted advertising.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom it has been shared.
• Right to Delete — You may request the deletion of personal information we have collected from you, subject to certain exceptions provided by law.
• Right to Opt-Out of Sale — We do not sell your personal information. However, if this practice were to change, you would have the right to opt out of any such sale.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing or a reduced quality of service for making a privacy-related request.

To exercise any of these rights, please contact us at anthony@phosdigital.co. We will respond to verifiable requests within 45 days.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption on all pages of our website to protect data in transit
• Secure hosting through Vercel with enterprise-grade infrastructure and DDoS protection
• Access controls that limit who can view and manage personal data within our systems
• Secure database storage through Supabase with row-level security policies

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to following industry best practices to safeguard your data.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at anthony@phosdigital.co so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out:

• Business: Phos Digital
• Email: anthony@phosdigital.co
• Location: Corpus Christi, Texas, USA
• Website: phosdigital.co

We aim to respond to all privacy-related inquiries within 5 business days.